FAQ’s

Ask what you want to know

Questions for Orion Care International

Q1. Which hospitals and countries do you work with?
We specialise in India — one of the world’s leading medical tourism destinations.
We partner with top accredited hospitals including:
Apollo Hospitals, Medanta – The Medicity, Fortis Healthcare, Max Super Speciality Hospitals, Manipal Hospitals, BLK-Max, and many other JCI/NABH-accredited centres.

We help you choose the best option based on your condition, budget, doctor expertise, and success rates.
Q2.How do I begin the process with Orion Care International?
Getting started is simple and free:

Contact us via WhatsApp, phone, email, or website form.
Share your medical reports (scans, blood tests, discharge summaries, etc.).
Our medical coordination team reviews your case.
We obtain treatment recommendations and clear cost estimates from suitable top hospitals (usually within 24–48 hours).
You decide whether to proceed.
If you choose to continue, we handle hospital confirmation, medical visa invitation letter, travel guidance, airport pickup, accommodation, and full support during your stay.
Q3. How much will my treatment cost? Will I get a clear breakdown before I travel?
Yes. Transparency is our priority.
Before you travel, we provide:

A personalised treatment plan
Detailed cost estimate from the hospital (package or itemised)
Guidance on additional expenses (stay, companion, medicines, etc.)
You will know the expected costs clearly so you can plan with confidence. Most patients save 60–80% compared to costs in the US, UK, Europe, or many private facilities at home.
Q4. Can I pay in instalments, or do I need the full amount upfront?
Payment terms depend on the hospital and treatment.

Some hospitals require an advance deposit before arrival and the balance during/after treatment.
Others may offer more flexible schedules.
We will clearly explain the payment schedule and options before you make any commitment or travel.
Q5.Will Orion Care handle my medical visa?
Yes.
While the final visa decision rests with the Indian Embassy/High Commission/Consulate, we fully assist you by:

Arranging the official hospital invitation/visa support letter
Guiding you on required documents (medical reports, financial proof, vaccinations, etc.)
Helping with the complete application process step-by-step
We make the medical visa process as smooth as possible.
Q6. If my visa is refused, do I get a refund?
Visa decisions are made solely by the Indian authorities — no one can guarantee approval.
Refunds (if any) depend on:

The hospital’s advance payment policy (many refund most of the deposit after deducting administrative charges)
Airline ticket rules
Any third-party service fees
We explain all applicable refund policies clearly before you make any payment.
Q7. Can a family member or companion travel with me? Do you help with their visa too?
Yes. Most patients travel with one or two family members/caregivers.
India issues a Medical Attendant Visa for companions.
We process the attendant’s visa documents together with yours and provide full guidance.
Q8. Will there be a language barrier with doctors in India?
No.
Doctors, nurses, and international patient departments at our partner hospitals speak fluent English.
Dedicated patient coordinators are assigned to assist you throughout your stay.
Q9.What treatments do you cover?
We facilitate almost all major specialties, including:

Cancer Care (Chemotherapy, Radiation, Immunotherapy, Robotic Surgery, Proton Therapy, Bone Marrow Transplant)
Heart & Cardiac Surgery
Liver & Kidney Transplants
IVF & Fertility Treatments
Neurosurgery & Spine Surgery
Orthopaedics & Bone/Joint Treatments
And many more
If you have a specific condition, just ask us.
Q10. Why should I choose Orion Care International?
Free second opinion & fast cost estimates
Access to India’s top accredited hospitals and expert doctors
Cost negotiation and customised packages
Complete visa, travel, airport pickup, accommodation & aftercare support
Transparent process and dedicated coordinator
Focus on your healing — we handle the logistics
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Still Have More Questions?
Contact Our Support Team.
+91 8595204090

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Still Have More Questions?
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+91 8595204090

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    About Us

    Connect with India’s top hospitals and specialists. Save up to 70% on medical treatments with no compromise on quality.

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    New Delhi, India

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